Contact Page - Dec 25, 10:56:55

CONTACT US

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FAQs

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Check our FAQs for a quick answer

Office

Jadole Naturals LLC
Cordinal Cove West, Indianapolis,

46256 USA

Email us

info@jadole.com

Frequently asked questions

Have questions? We’re here to help

How can I place an order on your website?

To place an order, Login to your account on oladole.com and simply browse our online store, select the desired items, and add them to your cart. Once you're ready to complete your purchase, proceed to the checkout page. Follow the prompts to provide shipping information, select a payment method, and confirm your order. If you encounter any difficulties, our customer support team is ready to assist you.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. During the checkout process, you'll be able to choose the payment method that suits you best.

Can I modify or cancel my order after it has been placed?

Once an order is placed, it enters our system for quick processing and shipping. Therefore, modifications or cancellations are not always possible. If you need assistance, please contact our customer support as soon as possible, and we'll do our best to accommodate your request.

How long does shipping usually take?

Custom orders take 1 days to process, It will be delivered to you within 2-3 days in the UAE and 3 to 7 days worldwide

What is your return policy?

We want you to be satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy. Please visit our Returns page for detailed instructions on how to initiate a return and to review our return policy regarding timelines and conditions.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view the order status and track your shipment in real-time. If you have any concerns about the delivery of your order, feel free to reach out to our customer support team for assistance.